Tiertransport gewerblich

... einmal im August 2016 und jetzt im Januar 2018. In beiden Fällen war der Service hervorragend: jede Frage wurde zeitnah und kompetent beantwortet, alle relevanten Daten (Flugnummern etc.) erhielt ich innerhalb von 24 Stunden und mit dem lästigen Papierkrieg hatte ich nur das allernotwendigste zu tun. Die Betreuung der Hunde während des Transportes lies ebenfalls keine Wünsche offen. Aufgrund meiner bisherigen Erfahrungen kann ich PetAir vorbehaltlos weiterempfehlen.

- Volker S.

Alles ganz unkompliziert und sehr gute Beratung.

- Lucy

... und ich könnte nicht zufriedener mit dem tollen Service sein, den ich erhalten habe. Ich hatte einige Haustier-Frachtunternehmen kontaktiert und Pet Air bot das wettbewerbsfähigste, vernünftigste Angebot mit dem gleichen Flug und Zeitplan. Vineet hat sich von Anfang bis Ende um meine Anfrage gekümmert, und er war immer sehr professionell, hilfsbereit, informativ, schnell und ging darüber hinaus, um sicherzustellen, dass alles in Ordnung ist. Mein Junge hat es gesund und sicher nach Auckland geschafft und wird morgen aus der Quarantäne entlassen! Vielen Dank an Pet Air

- Sal K.

I was assisted by Mr. Schwinn and he was very helpful!! I was updated with every step. I definitely recommend this shipping agency for anyone wanting to transport their pets.

– Hessa Al Mansoori

Janick made sure he called up and organised all the details in advance with me, even the timing with customs etc. It was all super uncomplicated and taken care of, my two dogs travelled from Australia in perfect comfort, arrived happy and healthy, I got to the cargo facility right on time due to the great communication and was even helped loading the dogs and travel crates into my car. Can highly recommend :)

– Katrin Gillett

Beth answered all of my questions about exploring flight options and was very flexible in working with me when my dog's travel day was up in the air. Katharina was incredibly helpful providing all of the information once he was booked leading up to the flight, and Antonia was there the day of the flight and was incredibly helpful getting my dog and all of the paperwork situated for his flight. Antonia called me when the flight took off and reassured me that everything was good with our dog and that he made the flight. When he landed in the U.S. and there was confusion on Lufthansa Cargo's end, Antonia answered her phone late at night and was able to help.

– Steve Nooyen

The team was responsive, professional, and worked with us to find a good price option on multiple carriers. When we showed up with our dogs and crates, they provided a larger one free of charge based on their visual check of our dog’s size inside the crate being a bit snug for the airline we were using. The front office was kind and friendly!

– Danny